Shawn Silvoy

Professional Summary

With more than 20 years of professional experience, 15 of which are in the healthcare industry, I have a track record of success. I build effective and long-term relations with partners and provide world-class customer service, training and issue resolution, in addition to increasing revenue and exceeding set goals.

Skills

Collaborative relationships

Issue resolution

Team development

Decision making

Data analysis

Care triage

Emergency response

Instruction management

Skill building

Experience

April 2011 - Current Manger. EMS Liaisons Program Lehigh Valley Health Network

Execute a vital role serving as a liaison among the hospital, EMS partners, and other providers of emergency services.
Developed and maintained relationships with 75+ EMS partner agencies across eight counties and two states which brought over 50,000 patients each year
Led team and ensure full readiness to respond quickly and efficiently to emergency needs, in accordance with regulatory requirements
Coordinate pre-hospital education, classes, and conferences and on-site exercises such as disaster drills.
Represent Health Network service lines at community events/meetings and improve service quality by building relationships with outside agencies such as the local police and fire departments
Recognized for helping to implement getting pre-hospital EMR into a hospital based EPCR, Increase from 40% compliance to over 90%.
Collaborate with departments for Joint Commission inspections
Developed multiple education tools for emergency providers for safety procedures during the pandemic
Conduct cegular audits of records for users with narcotic drug access in accordance with DEA regulations
Develop and manage budget and training requirements of the EMS Liaison program.

March 2011 - Current Nationally Registered Paramedic City of Bethlehem EMS

Respond to emergencies as a member of an advanced life support ambulance, assessing patients' conditions, providing emergency medical assistance.
Helping those who are experiencing the worst day of their lives

April 2006 - April 2011 Proposal Coordinator FLSmidth Inc

Work closely with the sales team to develop a site proposal for the Cement, Gold and find mineral industry.
As part of a global team worked with many different regulatory agencies.
Member of the emergence response team, caring for 800+ employees and visitors to the corporate campus.

Education

M.S - Instruction Technology Bloomsburg University

B.A.S - Technical Leadership Bloomsburg University

A.A.S - Manufacturing Technology Lehigh Carbon Community College

Interests

SkillsUSA- PA District 11 Council Board Member, PA State Alumni & Volunteer, SkillsUSA National Chapter, Alumni & Volunteer, Advanced Open Water Scuba Diver, PADI